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About this Course
A solid understanding of Emotional Intelligence is a core competency for today’s corporate leaders. Those with
a high ‘EQ’ are able to discern what drives the behavior of others, being better equipped to lead and drive
improved performance in their teams, divisions, and companies.
Foundations Of Emotional Intelligence will give you the tools to understand why emotions are integral to how you interact within the workplace. You will correctly perceive think about, understand, and manage emotions in both yourself and others. Emotionally intelligent leaders perform, inspire, and communicate more effectively than those who are not.
Facilitated by our incredible facilitator
Peter Smith is a behavior change expert. Individuals and organizations rely on him to help them get better
results in their business.
Peter is a master facilitator and coach who works at the intersection of neuroscience, emotional intelligence, and learning design; the place where behavior changes. He believes in doing the work that matters. This means
being real, authentic, and responsible for the world around you. He believes business and how people organize
themselves around their work, is changing in terms of engagement and accountability.
As business models change no longer is it enough to look after the shareholder and the stakeholder.
Organizations must take care of the community and the social and environmental impact of their actions.
Purpose before profit is often the most effective way of actually making a profit.
If you want problems solved, you want better decisions made – faster, and you want people to collaborate, to be
smart, and creative – That’s what Peter can help you do. When that happens, you and your team get the results
you’re after and find a way to stay sane in the process.
Agenda
Key Benefits Of Attending
- Understand emotions to improve performance in yourself and others
- Maintain an effective impact on others
- Recognizing emotional triggers in yourself and others Understanding the physiological responses to stress Developing strategies to communicate more effectively
- Become aware of the importance of non-verbal communication
- Build solid relationships through emotional tools and influence effectively
- Improve observation skills to increase the skills of emotional intelligence
- Manage your emotions, even in stressful situations with difficult people
Who Should Attend
- CEOs, middle management, line managers and supervisors
- HR and personnel managers
- All levels of general, operations, administration and sales management Anyone
- Project managers and team leaders
- Sales and Customer Services Personnel
- Those new to management positions
- All those in a professional setting who aim to improve their assertive communication skills
