It is important for regulators and government agencies with some regulatory responsibility to
have a strong understanding of trends in regulation, including the direction of regulatory reform.
Factors driving trends include public perception and tolerance and perceptions about the
effectiveness of retail markets.

Attendees of this workshop will learn:
• The direction of regulatory reform and design
• Driving forces behind regulation and regulatory reform
• The compliance approach versus a deterrence approach
• How to improve your public and stakeholder engagement
• Methods to improving public perceptions of your agency
• How to design effective regulations with public and stakeholder perceptions in mind

Effective measurement and data analysis techniques are necessary for regulatory reform that
make regulations more effective and improve regulatory outcomes. Organisations must harness
data and measurement techniques to meet their organisational remit and public expectations.
In attending this workshop delegates will gain hands-on experience with data measurement
techniques and how to use these to improve your organisation’s regulatory outcomes.
Attendees of this workshop will learn:
• Measurement techniques to drive reform
• How to use measurement and data to track performance
• Data analysis techniques
• Data visualisation technology to improve regulation
• How to harness data analysis to inform effective regulatory reform
• Project management techniques for using data to drive improvement

• What should be the purpose of regulation and the state to fulfil public
purpose?
• Mandate, processes and agency (the space between the mandate)
• Can regulation play an important role in rebuilding public trust

• Understand the outcomes of multiple financial regulation reforms in New
Zealand
• The best regulatory frameworks to avoid poor regulatory outcomes
• Defining the purpose of regulation to inform regulatory reform
• Protecting the public from poor outcomes caused by incentives in the
financial industry
• Can we effectively regulate high-risk financial products?

• Learn about recent and upcoming changes to the regulatory approach at
the State and Federal level
• Understand new and upcoming approaches and use of the regulatory toolkit
• Understand the most suitable approach for regulators to fulfil their statutory functions

Understand how Victoria EPA regulates waste and pollution to ensure
positive environmental outcomes
• Best enforcement methods and engaging with stakeholders
• New approaches to environmental regulation to solve pressing issues and
relevance to other agencies

Digital Legislation, an environment where legislation/regulation are written directly as code
ready for both human understandability and consumption by machine.
• Learn how Digital Legislation could move the drafting process to a true co-design with
transparency, accountability, change management built in for faster implementation
• Learn why transforming regulation to digital rules matters
• Understand how regulation as rules can enable government to deliver better services and
drive innovation

• Has regulation of the banking and finance sector in Australia failed?
• Has there been a wider, systemic failure of regulation in Australia?
• How should regulatory agencies and government respond to the findings of the Royal Commission?
• Does Australia need a different approach to regulation to avoid financial, environment, etc failure?

• Learn how to enhance public buy-in through positive communication
between regulators and the public
• Understand the consequences of poor communication on your
organisation and regulators
• Prevent negative consequences and poor public perception arising from
ineffective communication

• Defence’s use of a ‘three lines of defence’ model to provide confidence in assurance
• The importance of ensuring regulated organisations have independent assurance
processes
• Reducing the regulatory burden on the regulated organisations
• How other regulators can apply this approach

• Learn how compliance standards are being regulated in:
• cyber security – data centres, healthcare, telecommunications
• concentration of ownership in agriculture
• Energy and telecommunications – divestment of utilities
• Understand how other regulators can lift their own compliance standards
• How lifting compliance standards improves regulatory outcomes

• Overcoming internal confusion about the role of the regulator and how to
act like one
• Mobilising employee lead business transformation to embed a regulatory
framework using a the concept of ‘Organisational Activism’
• Aligning your agencies regulator capability and capacity with aspirational
Regulator maturity
• Moving from a Compliance mindset to a Regulator mindset and
understanding the cultural change components of that change

• Reducing prescription in regulation
• Streamlining information to improve regulatory design and outcomes
• De-congesting approvals whilst ensuring strong regulatory outcomes
• Co-regulatory approaches to industry regulation

• Industry failure is often blamed on either regulatory failure or poor internal culture
• Understand the link between regulatory regimes and the culture of regulated organisations
• Is it possible to regulate it if you can’t legislate it?
• Explaining practical aspects and principles of assessing culture
• What is the best approach to regulation to create an industry culture that is mindful of
social obligations and leads to a sustainable industry, rather than an industry driven by
short-term interests and gains

• Has Australia’s regulatory regime developed the potential for regulatory
capture?
• Learn how to engage with stakeholders effectively while avoiding undue
influence from dominant or influential lobbyists
• Understand the warning signs of potential regulatory capture and best
practice response

• Learn how to effectively regulate in the digital economy and digital entities
• Understand if is possible to effectively regulate and foster innovation
• How to effectively monitor the digital economy for regulation

• Who should bear the cost and burden of regulation and regulatory enforcement?
• Is there a moral responsibility to ensure that the costs of regulation are not passed on to consumers?
• Are there means by which regulators and government can prevent costs being passed on?
• Can regulatory reform play a role in ensuring this?

• Learn best practice in monitoring regulation and regulatory outcomes to inform reform
• Analyse methods to ensure continuous improvement in regulatory outcomes
• Understand the difficulties of monitoring outcomes in complex regulatory environments
and how to mitigate these monitoring difficulties

Regulators across the world are increasingly seeing the benefits of incorporating behavioural
approaches into their regulatory approach. This workshop will teach attendees how they
incorporate behavioural insights into their regulatory approach to enhance regulation outcomes.

Attendees of this workshop will:
• Learn the basis of behavioural insights and their applicability to
regulation
• Analyse what behavioural insights has to say about unethical
behaviour
• Understand how behavioural insights are informing compliance
• Learn the role behavioural insights can play in informing
regulatory reform
• Methods to incorporate behavioural insights into your regulatory
design
• How your organisation can use behavioural insights in regulation,
even without specific behavioural expertise

As digital technology continues to transform the national and global economy, effectively
regulating the digital world and economy becomes increasingly important. It is particularly
important that government regulators have a strong understanding of digitisation, how
technology is transforming industry and how regulation should be reformed in order for
regulators to implement effective regulations.
Attendees of this workshop will learn:
• Reforming regulations to keep pace with the fast-moving world
of digitisation
• How does the world of digitisation differ and what should be the
regulatory response to this?
• Gain an in-depth understanding of how digitisation is affecting
different industries in Australia and the world
• How to overcome challenges posed by traditional regulations not
providing sufficient digital oversight
• Leveraging digital channels for continuous collection of data and
analytics for better digital regulation reform decision-making
• Overcoming attempts to avoid regulations in the digital space
while allowing for digital innovation
• Effectively regulating globalised industry