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The details

  • Canberra: Tuesday 17 November 2026
  • Karstens Canberra, 2/10 Moore Street, Canberra ACT 2601
  • Sydney: Thursday 19 November 2026
  • Karstens Sydney, Level 1, 111 Harrington Street, Sydney NSW 2000
  • Melbourne: Tuesday 24 November 2026
  • Karstens Melbourne, 123 Queen Street, Melbourne VIC 3000
  • Brisbane: Wednesday 25 November 2026
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    Karstens Brisbane, Level 24, 215 Adelaide Street, Brisbane QLD 4000
  • Perth: Monday 30 November 2026
  • Karstens Perth, Level 1, 111 St Georges Terrace, Perth WA 6000
  • Calendar
    Online: Thursday 26 November 2026
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    Zoom

About this Course

AI governance should do more than prevent things from going wrong, it should help your organisation deploy AI the right way. This masterclass reframes how to use AI governance as a performance system: a practical way to improve the quality, safety, reliability and value of any AI implementation. You’ll learn how to identify the right problem, scope AI use cases, assess data readiness, build safety into the design, establish meaningful human oversight, test for bias and unintended consequences, and define the metrics that demonstrate whether your AI is actually delivering the outcomes you intended.

The result is greater confidence, control and capability to deploy AI at scale. Rather than treating governance as compliance in isolation that slows progress, you’ll learn how to build governance into the way AI is selected, designed, implemented, tested and managed, thus creating better outcomes while reducing risk. You’ll leave with practical frameworks and tools you can apply to your own organisation, giving you a repeatable approach to progress from AI experimentation to confident, controlled and high-performing AI adoption.

This is a working day, not a briefing. This course answers six fundamental AI leadership questions: Why are we doing it? How will our work change? What could go wrong? Is our data ready? Will our people use it properly? How will we know it worked?

You won’t spend the day listening to monologue presentations about AI governance. You’ll review real case studies, make decisions and work through the challenges involved in implementing AI in your own organisation. We’ll start by establishing your governance baseline and scoping the AI you already have, including the grey areas and Shadow AI. You’ll then define the right problem to be solved and design meaningful human oversight, build safety into the solution and establish success criteria. Finally, you’ll assess data readiness, test the AI for bias, reliability and unintended consequences, and establish the evidence needed to prove it is working as intended. The aim is that you leave with practical outputs you can use, not just notes from a training day.

Bring a real system from your organisation. You will leave with work you have actually done on it.

 

Continuing Professional Development

Solicitors may claim 6 CPD units in substantive law under the Legal Profession Uniform CPD (Solicitors) Rules 2015 and equivalent state rules. Members of the Governance Institute of Australia, Chartered Accountants ANZ, CPA Australia and AHRI may claim this masterclass as verifiable or structured CPD. Attending the live online session earns the same units as attending in person. All delegates receive a certificate of attendance.

 

 

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Agenda

Masterclass Agenda

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Masterclass Agenda

8:30AM Registration | 9:00AM Start | 5:00PM Close

 

9:00 AM

What You Actually Owe — and Why AI Governance Fails 

The obligation map for your sector, and the evidence on why AI initiatives fall over.

  • The Commonwealth policy: mandatory for non-corporate Commonwealth entities, encouraged for corporate ones, excluding defence and the national intelligence community
  • State and territory frameworks, and how local government and universities pick up the standard
  • Private sector: the Privacy Act automated decision-making obligation from 10 December 2026, applying to all organisations above $3 million turnover
  • Directors’ duties, the privacy statutory tort, consumer law and discrimination exposure
  • Why 70 to 90 per cent of AI implementations still fail, and why 77 per cent of the factors are non-technical

You leave with: A clear map of what binds you, what does not, and where the real exposure sits.

 

9:45 AM 

Scoping Clinic

The question organisations are genuinely stuck on. You will work on your own systems.

  • What counts as an in-scope use case — and where every framework stops being clear
  • The hard cases: general-purpose assistants, AI embedded in vendor products, legacy systems with machine learning inside, routing and triage tools
  • Shadow AI — what staff are already using that nobody approved
  • Working session: delegates bring real systems and argue them in or out

You leave with: A defensible scoping rationale for your own systems, including the arguable ones.

 

11:00 AM

Risk Classification: The Contested Cases

Two organisations will classify the same system differently. This is where judgement is built.
  • Classification criteria across the major frameworks, and where they are genuinely ambiguous
  • Consequence and likelihood when harm lands on a citizen, a customer or an employee
  • Contested cases worked in groups, chosen because two answers are defensible
  • What happens when you classify low and are wrong — and when you classify high and stall the organisation

You leave with: Calibrated judgement rather than a lookup table.

 

1:00 PM

An Impact Assessment, End to End

The assessment is the artefact. It has to survive being read by someone with hindsight.

  • Working one assessment from scoping through to sign-off, using the Commonwealth tool as the worked reference
  • Documenting reliance, assumptions and dissent — the parts people leave out
  • Proportionality: matching depth of assessment to consequence
  • Where assessments fall apart when read later
  • Peer critique — swap, mark up, and decide whether you would sign it

You leave with: One completed impact assessment and a critique checklist you can reuse.

 

1:00 PM

Human Oversight That Survives Volume 

Everyone writes meaningful human oversight into the assessment. Almost nobody can describe what it looks like at scale.

  • What meaningful human oversight actually requires operationally
  • Automation bias: why the human in the loop stops looking after the first hundred decisions
  • Designing review points, sampling rates and escalation thresholds that hold at volume
  • When oversight becomes theatre — and how that reads afterwards

 You leave with: An oversight design for one real use case. 

 

3:15 PM 

Procurement and Vendor Assurance

Most AI is bought, not built. The governance problem moves into the contract.

  • What to ask a vendor, and what their answers actually mean
  • Contracting for AI: warranties, model change, data use, retraining and liability
  • Assurance when you cannot see inside the model
  • Government procurement guidance, and what regulated buyers now expect of suppliers

You leave with: A vendor question set, and the contract clauses worth insisting on. 

 

4:00 PM

Live Incident Simulation 

The morning a system produces the wrong answer about a real person. 

  • An unfolding scenario: detection, triage, remedy, reporting
  • Incident management, notification duties, and when regulators, media or parliament get involved
  • Lessons from Robodebt on escalation, and what the accountable person answers for

 You leave with: An incident response you have rehearsed rather than written. 

 

4:50 PM

 Close and action commitments 

 

Meet Your Expert Facilitator

BRUCE MULLAN

Managing Partner, AI Governance Partners

Bruce Mullan works as a Fractional AI Governance Officer, helping organisations find out where AI is actually being used, understand the risks it carries, put practical controls around it, and then let people get on with using it confidently. He is Managing Partner of AI Governance Partners and holds a Master of Information Systems from the University of Melbourne.

He brings thirty years of understanding how technology behaves inside real organisations — not as a theorist, but as someone who has spent a career delivering IT projects, procuring systems and cleaning up after the ones that went wrong. His practice covers AI audits, AI risk assessments, Privacy Act readiness and AI governance implementation across corporate, government and not-for-profit clients.

Bruce hosts the Hitchhiker’s Guide to AI Governance podcast, working through Australia’s AI governance standard with practitioners, directors and specialists. He writes regularly on the problems that surface long before the policy questions do: shadow AI that nobody approved, use case registers that miss most of the estate, and the way poor data quietly turns AI into a machine for making bad decisions faster.

His view, and the reason this masterclass is built the way it is: good AI governance is not about putting barriers around AI. It is about knowing where it is, knowing what could go wrong, having sensible guardrails in place, and giving people the confidence to use it well. Or as he puts it — companies aren't struggling to find AI opportunities. Companies are struggling to create enough confidence and control to scale them. They simply can't trust their own guardrails.

 

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Key Benefits of Attending


Every session produces something you can use on Monday. Every tool, template, and process has been battletested in organisations facing the same pressures you confront: deliver faster, reduce costs, and manage risk simultaneously. By the close of the day you will have:
  • A clear baseline of your organisation’s AI governance maturity
  • A defensible view of what AI is already operating in your organisation
  • Practical principles for procuring AI effectively
  • A useful problem-definition template to guide your AI use cases
  • A human-oversight design for your situation
  • A practical safety-by-design approach
  • A method for establishing meaningful AI success metrics
  • A practical framework for assessing your organisation’s data readiness
  • A guideline for evaluating AI behaviour and how to demonstrate that your system is safe, reliable and fit for purpose.
  • A practical employee adoption strategy covering skills, behaviour, accountability and culture
  • A practical framework for monitoring AI systems
  • Guidance for responsibly shutting down AI systems
  • An incident response you have rehearsed rather than written08:31 AM

Who Should Attend


This masterclass is designed for those who carry responsibility for how their organisation adopts and governs AI — whether or not they have a technology background. Government delegates will find the mandatory Commonwealth and state requirements covered in full; delegates from business and regulated industries will find their own obligations mapped alongside them.

 

Job Titles 

  • Accountable Officials and AI governance leads
  • Chief Information, Digital and Data Officers
  • Chief Risk Officers and Heads of Assurance
  • General Counsel, Privacy Officers and Compliance Managers
  • Company Secretaries, directors and board members
  • Procurement and vendor management leads
  • Internal audit and governance professionals
  • Program, policy and transformation leaders

 

Sectors

  • Commonwealth, state and local government
  • Statutory authorities and regulators
  • Banking, financial services and insurance
  • Health, aged care and community services
  • Education, universities and research
  • Utilities, energy and infrastructure
  • Retail, logistics and professional services
  • Technology suppliers selling into regulated buyers

Fuel the Momentum!

“Join us at the Women in Leadership Summit 2024, a dynamic platform for connection, inspiration, and empowerment.

This summit is not just about discussing change; it’s an active force in creating it. Tailored for both emerging leaders and established executives, the summit features a range of exclusive keynote sessions, engaging panel discussions, and interactive Q&A segments, all designed to provide actionable insights for your leadership journey.

With a lineup of distinguished speakers from Australia and around the globe, each session is a fountain of knowledge and inspiration. Immerse yourself in the wisdom of trailblazing women from diverse backgrounds who have overcome challenges, shattered barriers, and crafted legacies. Gain invaluable insights from these pioneers who share not only their successes but also the obstacles and lessons learned along the way.

Seize this unique opportunity to network with professionals and be part of a community driving the future of leadership. Whether you are advancing in your career or steering organisational change, this summit serves as the catalyst for your personal and professional development.”

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Dana Lightbody

Director, The Leadership Institute

Your Keynote Speakers

Leadership potential is within everyone, let us unlock the leader in you.

Frame 23 (4)
Jelena Dokic AUTHOR, FEARLESS

Tennis Commentator & Former World #4 Tennis Champion

Frame 23 (4)
Jelena Dokic AUTHOR, FEARLESS

Tennis Commentator & Former World #4 Tennis Champion

Frame 23 (4)
Jelena Dokic AUTHOR, FEARLESS

Tennis Commentator & Former World #4 Tennis Champion

Frame 23 (4)
Jelena Dokic AUTHOR, FEARLESS

Tennis Commentator & Former World #4 Tennis Champion


Past Event Highlights

Your Keynote Speakers

Leadership potential is within everyone, let us unlock the leader in you.

Frame 23 (4)
Jelena Dokic AUTHOR, FEARLESS

Tennis Commentator & Former World #4 Tennis Champion

Frame 23 (4)
Jelena Dokic AUTHOR, FEARLESS

Tennis Commentator & Former World #4 Tennis Champion

Frame 23 (4)
Jelena Dokic AUTHOR, FEARLESS

Tennis Commentator & Former World #4 Tennis Champion

Frame 23 (4)
Jelena Dokic AUTHOR, FEARLESS

Tennis Commentator & Former World #4 Tennis Champion

Frame 23 (4)
Jelena Dokic AUTHOR, FEARLESS

Tennis Commentator & Former World #4 Tennis Champion

Frame 23 (4)
Jelena Dokic AUTHOR, FEARLESS

Tennis Commentator & Former World #4 Tennis Champion

Frame 23 (4)
Jelena Dokic AUTHOR, FEARLESS

Tennis Commentator & Former World #4 Tennis Champion

Frame 23 (4)
Jelena Dokic AUTHOR, FEARLESS

Tennis Commentator & Former World #4 Tennis Champion

Frame 23 (4)
Jelena Dokic AUTHOR, FEARLESS

Tennis Commentator & Former World #4 Tennis Champion

Value Event Partners

MEDIA PARTNER

F-magazine

F-magazine celebrates Australian female success across ages, industries, and lifestyles.

Launched on International Women’s Day 2018, the online magazine – www.f-magazine.online – is supported by a weekly e-newsletter, emailed to 26,000 plus readers each Monday. F-magazine is published by Queensland Magazines, which has three print plus online publications, INDULGE eat. live. play, The West End Magazine, HIGHLIFE Downs Living and The Prestige Property Magazine online.

MEDIA PARTNER

F-magazine

F-magazine celebrates Australian female success across ages, industries, and lifestyles.

Launched on International Women’s Day 2018, the online magazine – www.f-magazine.online – is supported by a weekly e-newsletter, emailed to 26,000 plus readers each Monday. F-magazine is published by Queensland Magazines, which has three print plus online publications, INDULGE eat. live. play, The West End Magazine, HIGHLIFE Downs Living and The Prestige Property Magazine online.

MEDIA PARTNER

F-magazine

F-magazine celebrates Australian female success across ages, industries, and lifestyles.

Launched on International Women’s Day 2018, the online magazine – www.f-magazine.online – is supported by a weekly e-newsletter, emailed to 26,000 plus readers each Monday. F-magazine is published by Queensland Magazines, which has three print plus online publications, INDULGE eat. live. play, The West End Magazine, HIGHLIFE Downs Living and The Prestige Property Magazine online.

MEDIA PARTNER

F-magazine

F-magazine celebrates Australian female success across ages, industries, and lifestyles.

Launched on International Women’s Day 2018, the online magazine – www.f-magazine.online – is supported by a weekly e-newsletter, emailed to 26,000 plus readers each Monday. F-magazine is published by Queensland Magazines, which has three print plus online publications, INDULGE eat. live. play, The West End Magazine, HIGHLIFE Downs Living and The Prestige Property Magazine online.

MEDIA PARTNER

F-magazine

F-magazine celebrates Australian female success across ages, industries, and lifestyles.

Launched on International Women’s Day 2018, the online magazine – www.f-magazine.online – is supported by a weekly e-newsletter, emailed to 26,000 plus readers each Monday. F-magazine is published by Queensland Magazines, which has three print plus online publications, INDULGE eat. live. play, The West End Magazine, HIGHLIFE Downs Living and The Prestige Property Magazine online.

Freyssinet

Ami is a great speaker, engaging and knowledgeable. She encourages open discussion and people felt comfortable to speak in front of her.

April 2024

Maroondah City Council

Ami was so well prepared and informative and presented information with logical flow, encouraging participants to engage actively to embed the learnings.

April 2024

Roberts Co

Kind, friendly and approachable

April 2024

City of Cockburn

Incredibly knowledgeable

April 2024

Toyota Finance Australia

This masterclass gave me a real confidence boost. I’ve stopped second-guessing myself so much.

April 2024

City of Melbourne

It was honest, practical and exactly what I needed. No fluff, just real talk and smart strategies

WOMEN IN LEADERSHIP SUMMIT 2025 MELBOURNE

  • 28 - 31 May, 2025

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    Marvel Stadium, 740 Bourke St, Docklands VIC, 3008