Public Sector EA/PA Summit 2025

Pre-Conference Workshops

09:00AM – 05:00PM

The Elite EA Masterclass

From Support Role to Strategic Partner:

Your Career Transformation Starts Here!

• The most successful Executive Assistants aren’t defined by the executives they support, but by how they transform
those executives’ effectiveness through strategic partnership rather than mere support.

• The Executive Assistant who masters both human connection and technological advancement doesn’t just survive
disruption—they become the indispensable bridge between the efficiency of automation and the emotional intelligence that drives organisational success. The difference between a career plateau and continued advancement for Executive
Assistants isn’t technical skill—it’s the courage to step beyond your assigned role and into the strategic vacuum others
haven’t yet recognised

Are you ready to be recognised as the strategic asset you truly are?
The Elite EA Masterclass isn’t just another training program—it’s your career reinvention blueprint. Designed exclusively for ambitious Executive and Personal Assistants who refuse to be boxed in by outdated perceptions, this intensive experience transforms how you work, how you’re perceived, and where your career can go.

The Reality EAs Face in 2025:
• Expected to master AI tools without proper training
• Transitioning from administrative to strategic roles with little guidance
• Navigating unclear pathways from “assistant” to “advisor”
• Managing increasing responsibilities without corresponding compensation
• Fighting to be recognised as more than “just an Assistant”

Your 4-Session Journey to Excellence:

1. Confidence, Empowerment, and Mindset breakthrough limiting beliefs and develop the executive mindset that
commands respect
2. Executive Presence and Creating Opportunities Master the subtle art of presence that turns heads and opens doors
3. Strategic Thinking and Leadership Elevate your thinking from task execution to strategic partnership
4. Effective Partnering and Career Progression Position yourself for advancement and negotiate your true value

The 5 Essential Skills Every EA Needs in 2025:

1. Insight & Decision-Making Capabilities - Move beyond executing decisions to shaping them

2. Adaptability in Rapidly Changing Environments - Thrive amid uncertainty while others merely survive it

3. Executive-Level Communication - Speak with the clarity and influence that drives organisational outcomes

4. Critical Thinking Beyond Basic Problem-Solving - Anticipate needs and develop strategic solutions before problems arise

5. Digital Literacy, Especially AI Integration - Harness technology as a force multiplier for your effectiveness

EXCLUSIVE BONUS: Receive a custom AI prompt template designed specifically for EAs to automate routine tasks and
reclaim valuable time.

Don’t just survive your workday—learn to thrive within it. Your executives (and your peace of mind) will thank you. Through expert-led sessions, immersive exercises, and personalised guidance, you’ll emerge with both the mindset and practical tools to transcend the traditional boundaries of your role.

Your career evolution doesn’t have to wait. The strategic partner your executive needs is already within you—we just help bring it to the surface.

Conference Day One

09:05 Welcome to country + Opening Remarks from Chair

Session 1: 9:20 AM: Building and Sustaining Professional Networks and Communities

This session will focus on the importance of networking in career development for EAs and PAs, highlighting methods to build, maintain, and utilize professional networks effectively. Attendees will learn best practices for networking, leveraging connections to support both personal and
organizational goals. Additionally, the session will explore creative approaches to building networks and communities,
utilizing the unique authority of EAs to implement new ideas for improving workplace culture.

10:10 AM: IT’S TIME....FOR NETWORKING!

10:30 AM MORNING TEA

Co-Located Exclusive Keynote

Session 2: 11:00 AM: Progressing from Your Role as an EA without a Roadmap

Join Ruth Kilah, a renowned career strategist, founder of Hoxton Hyde and EA career specialist for an empowering session on navigating your career progression as an EA without a predefined roadmap. With extensive experience in career development and a passion for helping EAs reach their full potential, Ruth will share her insights on how to chart your unique career path, even when the journey ahead is uncertain.

Session 3: 11:50 AM: Still Laughing, Still Relevant: Jean Kittson Reflects on Comedy, Change, and Longevity

With decades in the spotlight, Jean Kittson has seen the comedy world shift dramatically—but has it  changed enough? In this session, she reflects on her experiences navigating gender bias in a male-dominated industry, the progress (and setbacks) she’s witnessed, and what still needs to be done. With humor and insight, Jean also shares the secret to staying relevant across generations, adapting to new media landscapes, and why comedic storytelling remains a powerful tool for change.

12:50 PM LUNCH

Session 4: 1:50 PM: Harnessing AI and New Technologies to Enhance EA Efficiency

In this cutting-edge session, explore how the latest advancements in artificial intelligence (AI) and technology can revolutionize your role as an Executive Assistant (EA). Discover practical ways to integrate these tools into your daily workflow to boost productivity, streamline tasks, and elevate your professional impact.

Session 5: 2:40 PM: Master Your Workflow, Elevate Your Impact: The Strategic EA’s Guide to Productivity

Is your to-do list managing you instead of the other way around? Join Jacqueline Delarue for a game-changing productivity session where you’ll discover why the most successful EAs aren’t those who complete the most tasks—but those who complete the right tasks at the right time.

In just one session, master the mindset shifts and practical strategies that will:

• End the cycle of overwhelm for good
• Transform chaotic workloads into structured systems
• Replace stress-inducing habits with peace-of-mind practices
• Revolutionise how you handle emails, meetings, and calendar management

Session 6: 3:50 PM: Cutting Through in a Cut-throat World From Journalism to Bestselling Fiction: Jane Harper on Life Transitions, Complex Characters, and the Craft of Writing

Jane Harper’s journey from journalism to bestselling fiction is a masterclass in storytelling, blending investigative precision with deep emotional insight. In this session, she shares how her background in reporting shaped her writing, the pivotal  moments that led to her literary success, and how she crafts characters with rich psychological depth. With a keen eye for human emotions and the complexities of motivation, Jane reveals the secrets behind creating gripping narratives that resonate with readers worldwide.

Conference Day Two

9:00 AM: Day 1 Recap & Opening Remarks

Session 1: 9:10 AM: Shifting From Hustle & Grind to Empowered Achievement

Join Danielle for an inspiring keynote on transcending relentless hustle to embrace empowered achievement. Discover actionable strategies to break free from the grind and attain balanced  success. Learn to conquer past challenges, energize your present, and shape a future where ambition and ease thrive together.

• Liberate yourself from the hustle and grind mentality.
• Cultivate inner peace while chasing your goals.
• Achieve professional success without sacrificing personal fulfillment.
• Prioritize self-care and build emotional resilience.
• The 7 essential truths for empowered excellence

Step into a journey of empowerment and holistic success with Danielle’s guidance. Equip yourself with practical tools and insights to thrive in your career while safeguarding your wellbeing.

Session 2: 10:00 AM: Getting Sh*t Done as an Executive Assistant

EAs are the ultimate multitaskers, jugglers, and problem solvers who keep the wheels turning in organisations. But in a fast-paced, high-pressure environment, how do you stay on top of competing priorities, maintain focus, and achieve the impossible daily? This session dives into practical strategies, real-life tips, and mindset shifts to help EAs get things done like pros—every
single time.

• Learn practical tools and systems to organise workflows, manage competing deadlines, and
  prioritise tasks effectively.
• Discover techniques to stay calm and focused when chaos hits, ensuring you remain the
  person your team can count on.
• Understand how to communicate assertively and set boundaries to ensure productivity
  doesn’t come at the cost of burnout.
• Explore methods to anticipate needs, solve problems proactively, and deliver results before
  anyone even asks.

10:50 AM MORNING TEA

Session 3: 11:20 AM: Finding Your Voice and the Confidence to Use It

Sarah Harris has spent over 20 years navigating the pressures of live television, public scrutiny, and leadership in one of the most visible industries in Australia. While the career paths of public
servants may look vastly different to those in the media, the challenges of being heard, taken seriously, and leading with confidence are deeply relatable.
In this candid session, Sarah reflects on how she found her voice in high-pressure environments, built resilience in the face of criticism, and learned to balance visibility with authenticity.

12:50 PM LUNCH

Session 4: 12:10 PM: Fearless Creativity, Individuality and Authenticity

Kate Miller-Heidke has never taken the expected path — and that’s exactly what makes her leadership story so powerful. From operatic stages to pop charts, Eurovision spotlights to composing for the Metropolitan Opera, Kate’s career is a masterclass in creative risk-taking, reinvention, and standing strong in your own voice. In this inspiring session, Kate shares how she’s navigated a male-dominated music industry, battled imposter syndrome, and learned to lead with authenticity in an industry that often values conformity over individuality. Expect raw insights, thoughtful reflection, and a powerful reminder that leadership doesn’t have to look one way.

1:10 PM LUNCH

Session 5: 2:10 PM: The Leadership Essentials for Being an EA/PA

The role of an EA/PA isn’t just about support—it’s about leadership. To excel in today’s dynamic and demanding work environments, EAs and PAs must master core leadership skills that empower them to influence outcomes, foster collaboration, and drive results. This session explores the essential leadership qualities every EA/PA needs to thrive and succeed in their pivotal roles.

Session 6: 3:20 PM: Developing Your Leadership Toolkit: Strategies For Self-awareness And Growth

Post-Conference Workshop

9:00 AM – 4:00 PM: The Practical Leadership Playbook: Leading with Clarity & Courage

Step into the next level of leadership.

This masterclass equips you with practical tools, advanced strategies and confidence to lead with clarity, courage, and impact.

You’ll walk away with a comprehensive toolkit—including proven templates, practical techniques and conversation guides—that you can immediately apply in your workplace and return to throughout your leadership journey.

“I wish I had done this workshop two years ago when I started as a manager”
 
What You’ll Learn:

Grounded in research and tested in practice, this masterclass will help you to:

• Strengthen self-awareness and emotional regulation: 
  Understand your personal leadership style, manage emotional responses and build lasting resilience.
• Set clear expectations for behaviour, performance, and working relationships: 
  Create a culture of accountability and psychological safety through clear boundaries and shared commitments.
• Provide advanced support to your team: 
  Recognise and respond to what your team members need to succeed and grow and manage in challenging times.
• Deliver feedback that drives performance and development: 
  Learn how to give confident, constructive feedback that supports good behaviour, addresses concerns early and
  strengthens your team.
• Navigate brave conversations with clarity and care
  Use the Correction Continuum to prepare for and engage in the conversations that matter—early, effectively and with integrity.

What You’ll Take Away:

Grounded in research and tested in practice, this masterclass will help you to:

• A practical leadership workbook packed with tools, templates, conversation scripts, and frameworks you can use for years to come.
  
  

“Every time I need to have a brave conversation, I go back to the templates and scripts. They give me the support and confidence I need to prepare well"

• A peer learning experience that connects you with like-minded leaders navigating similar challenges.
• The confidence and capability to immediately apply what you’ve learned in your leadership role.
  
  

“This is the most practical workshop I’ve ever attended.”