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Leadership on Day One. AI on Day Two. Attend either day, or both.
You manage the diary, the inbox, the board papers and the confidences. Now AI has landed on your desktop, and the EAs who learn to use it well will become the people their executives can’t do without. Two days to make sure that’s you.
The Strategic EA Masterclass 2027 is a two-day course from The Leadership Institute for executive and personal assistants. Day One, with EA coach Jacqueline Delarue, builds the influence and strategic thinking to move from supporting to leading. Day Two is a hands-on AI day built around the work EAs actually do, mostly in Microsoft Copilot. It runs in Adelaide, Perth, Brisbane, Canberra, Sydney and Melbourne in February and March 2027, and live online on 9 and 10 March. Each day is booked separately.
For EAs ready to step out of the support role and into strategic partnership, with Jacqueline Delarue.
Hands-on and practical, mostly in Microsoft Copilot. Bring your work laptop. No Copilot licence? You can still take part.
Build the mindset on Day One, then put AI to work on Day Two. Go back with a new way of working and a plan to prove it.
In-person prices shown at First In rates. Live online from $899 + GST. See all prices
We’ve written the email for you: why it matters, the dates and the current price. It opens in your own email so you can edit it before you send.
EA teams learn more together. Group discounts apply to every price, and for ten or more we can run the masterclass in-house for your organisation.
You manage the diary, the inbox, the board papers and the confidences. Half the time you know what is happening in the organisation before your executive does. Yet the meeting invitations, the budget and the development spend still tend to go to everyone else first.
Now AI has landed on your desktop, and it raises a question nobody has answered for you: does it make your role smaller, or much bigger? The EAs who learn to use it well will become the people their executives can’t do without. The ones who wait will find someone else in the office already has.
This masterclass is built for both halves of that shift. Day One, with Jacqueline Delarue, builds the mindset, influence and strategic thinking to move from supporting to leading. Day Two is a hands-on day using AI across the work you actually do: your inbox, diary, meetings, briefs and board papers. It focuses mostly on Microsoft Copilot, but covers whichever tools your organisation allows.
Attend either day on its own, or take both and go back to your executive with a new way of working and a plan to prove it.
Three reasons that get this approved:
Every delegate receives a certificate of attendance.
Executive and personal assistants supporting senior leaders, executives and boards, from new EAs to seasoned Chiefs of Staff. If your organisation is rolling out Copilot or other AI tools, Day Two is for you.
Jacqueline is a strategic, heart-centred leadership coach, global speaker and author. She runs leadership forums, coaching sessions and processes that align executives with ethical, conscious leadership, helping leaders find their authority, lead themselves and their teams effectively, and set a path to excellent behaviour and governance in the C-suite.
Having worked as a high-level Executive Assistant in demanding roles and coached EAs globally, she understands the challenges of moving from execution to leadership.
Our Day Two facilitator is being confirmed now. They will be an AI and Microsoft 365 specialist who has trained executive support teams, and we will announce them here shortly.
“Jacki has a wonderful ability to hold a room and make the content relatable and engaging. I walked away with a practical framework that could be applied in almost any environment. A really valuable session!”Delegate, OneSchool Global · EA/PA Leadership Summit Sydney 2026
“Another great session, I was hesitant of AI but not now.”
“Jacqui’s ability to draw on people’s experiences and emotional connection was great.”
“Enjoyable session and loved the interactive component of moving through the Disney strategy. Something helpful I will take back.”
“There was great audience engagement, and I walked away with tangible notes and practical actions to improve my own use of AI.”
“Pre-empting and de-brief, feedback were great topics of which I will be working on.”
“I’ve walked away feeling inspired, challenged and, perhaps most importantly, reminded of the importance of investing in myself, both personally and professionally.”
All prices exclude GST.
Need your executive’s OK first? We’ve written the email for you: why it matters, the dates and the current price. It opens in your own email so you can edit it before you send.
Email my executive for approvalBooking 3 to 9 people? Group discounts apply to every price above. Ten or more? Save 25%, or we can run it in-house for your team.
Request a group or in-house quoteEverything in one PDF, ready to attach when you ask your executive for sign-off.
Fill in your details and the brochure opens straight away.
The brochure is being finalised. Email us and we will send it the moment it is ready.
Email me the brochureRegistration opens at 8:30am and each day runs 9:00am to 5:00pm. Morning tea, lunch and afternoon tea are provided; let us know any dietary requirements at least 5 working days ahead. Please bring your work laptop to Day Two, so you practise on your own tools.
Delivered live on Zoom from 9:00am to 5:00pm Sydney time (AEDT), which is 8:00am–4:00pm in Brisbane and 6:00am–2:00pm in Perth. You take part in every discussion and exercise and receive the same certificate.
You’ll need a computer with a stable connection, a quiet room, a webcam and a headset with a microphone. For Day Two, join from your work computer.
Yes. Day One (Leadership) and Day Two (AI for EAs) are booked separately. Book both and save up to $399.
Day One is for EAs who want to move from support to strategic partner: influence, communication and a leadership plan. Day Two is for EAs who want to use AI well in their daily work. Many delegates take both, and go back with a new way of working and a plan to prove it.
No. Day Two starts with what you already have access to and builds from there. It is designed for EAs, not IT specialists, and every exercise uses real EA tasks.
No. Day Two focuses mostly on Microsoft Copilot because that is what most organisations use, but it also covers free Copilot Chat, ChatGPT, Gemini, Claude and GovAI Chat. You will learn to get real value from whatever your organisation allows.
Please bring your work laptop to Day Two, so you practise on your own tools and your organisation’s settings. If your organisation restricts access from outside the office, let us know and we will help you prepare.
Yes. Both days run live on Zoom on Tuesday 9 and Wednesday 10 March 2027, from 9:00am to 5:00pm Sydney time, with the same content, exercises and certificate as the in-person days.
At First In rates (until 27 November 2026), one day costs $1,099 + GST in person or $899 + GST online, and both days cost $1,899 or $1,599. Early Bird rates run until 29 January 2027, then Standard rates apply. Groups of 3–4 save 10%, 5–9 save 15% and 10 or more save 25%.
Karstens Adelaide (16–17 February), Karstens Perth (17–18 February), Karstens Brisbane (23–24 February), Cliftons Canberra (24–25 February), Karstens Sydney (2–3 March) and Karstens Melbourne (3–4 March 2027), and live online on 9–10 March.
Use the “Email my executive for approval” button on this page. It opens a ready-written email with the dates, price and why it matters, which you can edit before you send. You can also attach the brochure.
Yes, split registrations can be arranged. Contact us and we will set it up.
You can send a substitute at no cost, or transfer to another Leadership Institute event. Cancellations emailed to us receive a credit note valid for 12 months; within 14 days of the event the credit note is less a $300 service fee. We do not provide cash refunds.
Course dates, facilitator insights and behind-the-scenes moments from our masterclasses and EA/PA summits.
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Masterclass · March 2027
Two-day masterclass · Feb–Mar 2027
Masterclass · April 2027First In rates end 27 November.
(02) 8294 2044
info@theleadershipinstitute.com.au
Suite 205, 3 Hosking Place, Sydney, NSW, 2000
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